Terms of Service

What the service does

We visit websites you ask us to visit and report what they technically do — which third parties they contact, what cookies and storage they create, and how that changes across consent states and privacy signals.

This is not legal advice

Sasquatch Privacy provides technical privacy observations and is not legal advice. Our findings describe observed technical behaviour. They are written as observations — “detected”, “observed”, “review recommended” — and never as legal conclusions. Whether any observation creates a legal obligation for you depends on your jurisdiction, your business and facts we cannot see. Consult qualified counsel.

Scanning is also a point-in-time observation. A site that scanned cleanly on Tuesday can load a new tag on Wednesday. That is the reason monitoring exists, and it is not a guarantee either.

Acceptable use

You agree not to use the service to:

• Overload, disrupt or degrade any website, including through repeated or automated scanning.
• Circumvent authentication, access controls, rate limits or other technical protections on any site.
• Scan systems you are not permitted to test.
• Harass any person or organisation.
• Resell raw scan output as though it were your own product.

By ordering a Full Privacy Audit you confirm that you own the site or are authorised to have it tested. Scheduled monitoring requires verified control of the domain. We may rate-limit, suspend or refuse scans that appear abusive, and will refund an audit we refuse to run.

Your account

You are responsible for activity under your account and for the accuracy of the domains you claim. Tell us promptly if you believe your account has been compromised.

Payment, renewal and cancellation

• One-time audits are charged once, at purchase.
• Subscriptions renew automatically until cancelled, at the interval shown when you subscribed.
• You can cancel at any time from your billing settings. Cancellation takes effect at the end of the paid period; we do not require a phone call or make you argue with a retention screen.
• If a payment fails we will retry and tell you. Persistent failure suspends access rather than deleting your history immediately.

Refunds

• Full Privacy Audit. If we are unable to complete the audit, you get a full refund. If it completes, the report is the deliverable — further refunds are at our discretion, and only within 14 days of purchase.
• Subscriptions. Cancel at any time from your billing settings. Cancellation stops the next renewal; access continues to the end of the period you already paid for. We do not refund the unused part of a period. An annual subscription is billed in full up front for the year; the same rule applies — cancel any time, access continues to the end of the paid year, no partial refund for the months you do not use.
• First month free. An organisation that has bought a Full Privacy Audit gets its first month of a monthly subscription free, once per organisation.

Your data

Scan results belong to you. You can ask us to export or delete them — email privacyinfo@saasquatchlab.com and we will do it within 30 days. Our handling of personal data is described in the Privacy Policy.

Affiliate programme

Anyone with an account can refer people to Sasquatch Privacy from the Affiliate page.

• You earn 20% of a referred customer’s first payment — a $99 audit or the first invoice of a new subscription.
• Commission is paid out manually, at least 30 days after the referral.
• Self-referrals and fraudulent or abusive referrals are excluded and will not be paid.
• You are responsible for your own taxes on anything we pay you.
• We may end or change the programme at any time, with notice.

Availability

We aim to keep the service running and will not pretend it is infallible. The service is provided as is, without warranties of any kind, to the extent permitted by law. We are not liable for indirect or consequential losses, and our total liability is limited to the amount you paid us in the twelve months before the claim.

Governing law

These terms are governed by the laws of the State of Oregon, United States, without regard to its conflict-of-laws rules, and disputes go to the state and federal courts located in Oregon. Nothing here removes rights you have under mandatory law where you are based.

Changes to these terms

We may update these terms. We will change the date above and, for changes that affect paying customers, email account holders before they take effect. Continuing to use the service after that means you accept the updated terms.

Ending the agreement

You can stop using the service at any time. We may suspend or end an account that breaks these terms, and will explain why unless doing so would be unlawful.

Contact

SaaSquatch Lab LLC, Pacific Northwest, United States. Questions about these terms or your data: privacyinfo@saasquatchlab.com. Everything else: Saasquatch Labs support.